Parent company: Dhamsells LLC
Last updated: January 23, 2026
These Terms & Conditions (“Terms”) govern your use of the PawKitty website and any purchases made through it. By shopping with us or browsing our site, you agree to be bound by these Terms and our referenced policies.
1. Eligibility & Use of Website
By using this website, you confirm that you are at least 18 years old or have the legal capacity to enter into a binding contract.
Our products are intended for personal, non-commercial use only. Any misuse of the site or products may result in refusal of service.
2. Orders & Acceptance
All orders placed through our website are subject to acceptance by PawKitty.
- An order is considered accepted only after an order confirmation email is sent
- We reserve the right to cancel or limit orders at our discretion, including for:
- pricing or listing errors
- inventory limitations
- suspected fraud or misuse
If an order is canceled after payment, a full refund will be issued.
3. Pricing, Taxes & Duties
Prices are shown in the currency displayed at checkout.
- Prices may change at any time without notice
- In the event of a pricing error, we reserve the right to cancel the order and issue a refund
- Applicable taxes, duties, or import fees (if any) are the responsibility of the customer unless otherwise stated
4. Shipping & Delivery
Shipping timelines, fulfillment details, and delivery responsibilities are outlined in our Shipping Policy, which forms part of these Terms.
Risk of loss transfers upon carrier delivery confirmation to the shipping address provided at checkout.
5. Returns, Refunds & Replacements
Returns, refunds, replacements, and proof requirements are governed by our Refunds & Returns Policy, which is incorporated into these Terms by reference.
Please review that policy carefully before placing an order.
6. Intended Use & Product Responsibility
Products must be used only for their intended purpose.
Examples:
- A cat scratching post is intended to be used as a scratching post, not as a shelf or weight-bearing surface
PawKitty is not responsible for damage, injury, or loss resulting from:
- misuse
- modification
- failure to follow instructions
- use beyond intended purpose
7. Warranties & Disclaimers
To the fullest extent permitted by law:
- Products are provided “as is” and “as available”
- We make no implied warranties beyond those required by applicable law
8. Limitation of Liability
To the maximum extent permitted by law:
- PawKitty’s total liability shall not exceed the amount paid for the product
- We are not liable for any indirect, incidental, consequential, or special damages, including but not limited to:
- loss of profits
- loss of use
- loss of data
- third-party claims
9. Force Majeure
PawKitty shall not be liable for delays or failures caused by events beyond reasonable control, including but not limited to natural disasters, pandemics, labor disruptions, transportation interruptions, regulatory actions, or carrier delays.
10. Intellectual Property
All content on this website — including text, images, designs, graphics, and logos — is the property of PawKitty and may not be copied, reproduced, or used without prior written permission.
11. Prohibited Activities
You agree not to:
- misuse the website
- attempt unauthorized access
- scrape or copy content
- interfere with site functionality
- engage in fraudulent or abusive behavior
We reserve the right to restrict access or refuse service if these Terms are violated.
12. Refusal of Service
PawKitty reserves the right to refuse service, cancel orders, or limit access in cases of suspected misuse, abuse of policies, or violation of these Terms.
13. Governing Law & Jurisdiction
These Terms are governed by the laws of the State of Wyoming, United States, without regard to conflict of law principles.
Any disputes shall be resolved exclusively in the state or federal courts located in Wyoming, USA.
14. Electronic Communications
By using our website or contacting us electronically, you consent to receive communications from us electronically. Such communications satisfy any legal requirement for written notice.
15. Assignment
PawKitty may assign or transfer these Terms, in whole or in part, without consent, including in connection with a merger, acquisition, or sale of assets.
16. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
17. No Waiver
Failure to enforce any provision of these Terms shall not constitute a waiver of that provision or any other right.
18. Changes to These Terms
We may update these Terms from time to time. Changes are effective upon posting. Continued use of the website constitutes acceptance of the updated Terms.
19. Contact Information
For questions about these Terms or your order, please contact us:
📧 Email: hello@pawkitty.com
⏱ Response time: Within 24–48 business hours
