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Payment Policy

At PawKitty, we offer a variety of convenient and secure payment options to make your shopping experience as seamless as possible. Please read our payment policy carefully to understand the payment methods accepted and our commitment to safeguarding your financial information.

Accepted Payment Methods:

  • We accept the following payment methods for online purchases:
    • Visa
    • Mastercard
    • American Express
    • Discover
    • PayPal
    • Apple Pay
    • Google Pay
    • Union Pay
    • JCB
    • Venmo
    • Affirm Pay Later
    • Klarna Pay Later

Secure Transactions:

  • Your security is our top priority. When you make a purchase on our website, rest assured that your payment information is protected using industry-standard encryption technology.
  • We do not store your credit card information on our servers after the transaction is completed. All payment processing is handled securely by our trusted payment service providers.

Stripe Payment Policy:

  • For payments made using credit or debit cards, we utilize Stripe, a secure payment gateway that complies with the highest level of Payment Card Industry Data Security Standard (PCI DSS).
  • Stripe processes your payment securely and directly communicates with your bank to authorize and complete the transaction. PawKitty does not have access to or store your credit card details.
  • Please see the Stripe Privacy Policy for more details.

PayPal Payment Policy:

  • PayPal offers an additional payment option for customers who prefer to use their PayPal account for checkout. With PayPal, you can securely pay for your order without sharing your financial information with PawKitty.
  • If you choose to pay via PayPal, you will be redirected to the PayPal website to complete the transaction. Once the payment is confirmed, you will be redirected back to PawKitty to finalize your order.
  • Please see the PayPal Privacy Policy for more details.

Payment Authorization:

  • When you place an order with PawKitty, your payment method will be authorized for the total order amount. This authorization ensures that sufficient funds are available to complete the transaction.
  • Your payment method will only be charged once your order has been processed and shipped. In the event of any order cancellations or modifications, any pre-authorized charges will be voided or adjusted accordingly.

Payment Currency:

  • All prices displayed on our website are in the currency specified at checkout. We accept payments in various currencies, and your payment will be processed in the currency you select during the checkout process.

Payment Disputes:

  • If you have any concerns or questions regarding a payment made to PawKitty, please contact our customer support team immediately for assistance. We are committed to resolving any payment-related issues promptly and to your satisfaction.

Contact Us:

  • If you have any further questions or require assistance with your payment, please don’t hesitate to reach out to our customer support team. We’re here to help make your shopping experience enjoyable and hassle-free! You can contact us using our contact form or email us at hello@pawkitty.com
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