Updated February 29, 2024
Who we are
Welcome to PawKitty, the premier destination for premium cat furniture. At PawKitty, we are committed to providing high-quality products and an exceptional shopping experience for our customers. Your privacy is of utmost importance to us, and we want you to feel secure while interacting with our website and services.
Our company is registered as Dhamsells LLC and operates under the laws and regulations of a limited liability company registered in Wyoming, USA. For any privacy-related inquiries, you can reach out to our dedicated privacy team at hello@pawkitty.com
Dhamsells LLC
680 S Cache St, Unit 100-10400
Jackson, WY 83001
hello@pawkitty.com
If you have any questions or concerns about our privacy practices, please do not hesitate to contact us.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Cache
This site utilizes caching in order to facilitate a faster response time and better user experience. Caching potentially stores a duplicate copy of every web page that is on display on this site. All cache files are temporary, and are never accessed by any third party, except as necessary to obtain technical support from the cache plugin vendor. Cache files expire on a schedule set by the site administrator, but may easily be purged by the admin before their natural expiration, if necessary. We may use QUIC.cloud services to process & cache your data temporarily.Please see https://quic.cloud/privacy-policy/ for more details.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Visitor comments may be checked through an automated spam detection service.
Information We Collect
Personal Information
We may collect personal information such as your name, email address, and contact details when you interact with our website or make a purchase.
Automatically Collected Information
We automatically collect information about your device and browsing behavior using cookies, web beacons, and similar technologies. This includes IP addresses, device information, and pages visited.
How We Use Your Information
To Provide and Improve Our Services
We use your information to deliver and improve our products and services, customize your experience, and communicate with you.
Marketing and Analytics
We may use your information for marketing purposes and to analyze user behavior, including the use of Google Analytics, Facebook Pixel, and other social media tracking tools.
Disclosure of Your Information
Third-Party Services
We may share your information with third-party service providers that assist us in delivering our products and services.
Legal Compliance
We may disclose your information to comply with legal obligations or protect our rights and interests.
Your Choices
Cookies
You can manage your cookie preferences through your browser settings.
Opt-Out
You can opt-out of marketing communications by following the instructions provided in the communication or contacting us directly.
Security
We implement reasonable security measures to protect your information. However, no method of transmission over the internet or electronic storage is entirely secure.
International Data Transfers
GDPR Compliance
If you are in the European Economic Area (EEA), your data may be transferred outside the EEA. We ensure such transfers comply with GDPR requirements.
Children’s Privacy
Our services are not directed at individuals under the age of 13. We do not knowingly collect personal information from children.
Updates to This Privacy Policy
We may update this Privacy Policy periodically. The latest version will be posted on our website with the effective date.
What We Collect and Store
While you visit our site, we’ll track:
- Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
- Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
- Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!
We’ll also use cookies to keep track of cart contents while you’re browsing our site.
When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:
- Send you information about your account and order
- Respond to your requests, including refunds and complaints
- Process payments and prevent fraud
- Set up your account for our store
- Comply with any legal obligations we have, such as calculating taxes
- Improve our store offerings
- Send you marketing messages, if you choose to receive them
If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 7 years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.
We will also store comments or reviews, if you choose to leave them.
Who on our team has access
Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:
- Order information like what was purchased, when it was purchased and where it should be sent, and
- Customer information like your name, email address, and billing and shipping information.
Our team members have access to this information to help fulfill orders, process refunds and support you.
What we share with others
In this section you should list who you’re sharing data with, and for what purpose. This could include, but may not be limited to, analytics, marketing, payment gateways, shipping providers, and third party embeds.
We share information with third parties who help us provide our orders and store services to you; for example Meta platforms, Google platforms, other social media platforms, analytical tools we use, etc.
Payments
We accept payments through WooPayments. WooPayments is partnered with Stripe. When processing payments, some of your data will be passed to Stripe via WooPayments, including information required to process or support the payment, such as the purchase total and billing information.
Please see the Stripe Privacy Policy for more details.
We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information.
Please see the PayPal Privacy Policy for more details.
What data is collected
Information shared with a payment provider to process payments includes:
- Name
- Address
- Phone
- City/State/Zip
- Unique payment identifier
- Payment provider identifier
Contact Us:
If you have any questions or concerns about this Privacy Policy, please contact us using our contact form or email us at hello@pawkitty.com
